Just completed this case study of one of my favorite brands, Virgin America. Thanks to my friends there for helping out on this case study for Chapter 2 on Positioning and the Brand. - T.M.Virgin America is a California-based airline that has a declared mission to make flying good again. Launched in 2007, the airline’s goal was to disrupt the airline industry. Though hyper-competitive, the airline industry had become sclerotic. According to the American Customer Satisfaction Index, in 2011, the … [Read more...]
Archives for June 2013
New Case Study: IBM Smarter Planet
Just added for my chapter on marketing planning, what I think is the best integrated marketing campaign ever created. - T.M. Chapter 4 Case Study – IBM’s Smarter Planet Campaign The vision for IBM’s "Smarter Planet" campaign was laid out in a November 17, 2008, speech by IBM chairman and CEO Sam J. Palmisano. “The world will continue to become smaller, flatter ... and smarter," he said. "We are moving into the age of the globally integrated and intelligent economy, society and planet. … [Read more...]
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