Matthews on Marketing

Matthews on Marketing

Marketingspeak: Butter Bars and Hamburgers

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Marketingspeak is my occasional series on interesting words I encounter in my day job in marketing. I do my best to channel the late great William Saphire, whose 'On Language' column brought a smile to my face many a Sunday. – TM In an occupation chock full of fluff, it was nice to encounter these two hearty web marketing terms. No empty calories here. This combo is a protein-packed marketing value meal. Butter bars are rectangular notifications that appear at the top of a web browser, … [Read more...]

Marketingspeak – What’s a Burn Pixel?

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I’d heard of pixels being fired, but never burned. The term burn pixel was a new one on me. To understand burn pixels, you first need to know about tracking pixels, which are single, transparent pixels placed on web pages. We all encounter tracking pixels while browsing, we just don’t see them. When a web page is downloaded, so is the invisible tracking pixel. That allows the marketer to track how many people visited the page. In digital adman parlance, tracking pixels are “set” or “added” to … [Read more...]

Demand Generation Through the Fisherman’s Eye: Three Ways Haul in Leads

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I was preparing recently to clearly explain to an executive the different marketing channels we use in demand generation. It can all get technical very quickly, and I didn't want to cause his eyes glaze over. I was trying to come up with an analogy I could use. I'm not sure why fishing came to mind. I was in the pool when the analogy popped into my head, but I don't fish empathy triggered the idea. The image of hooking a lead may have shaken loose in my skull. Or perhaps it was the memory of … [Read more...]

Bite-sizing Budget Requests: Three Steps to Justify What You Need and Prevent CFO Freak-out

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If you're a CMO, you've probably experienced what I call the CFO freak-out. "You want how much money? For what? Are you insane?" The freak-out tripwire varies by company size, but it’s always safe to exercise caution north of twenty-five thousand dollars. That kind of money isn't pocket change for any organization. Many marketing leaders lack sensitivity to the concerns of their financial counterpart seated across the boardroom table. They stumble right onto the budget land mine. Sticker … [Read more...]

Three Classic Books for Email Marketers

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Anyone who practices email marketing knows that there are days when you just can't quite think of what to write. Or can’t bring yourself to write yet another variation on the same subject line. Days when you wonder why, after all the effort, your emails are just not converting. I'd like to recommend three great books that I am sure will help. Don't be dissuaded by the titles, two of which deal with advertising, and one of which doesn't seem to have anything to do with marketing. And don't … [Read more...]

The Six Worst SDR Emails I’ve Seen This Year

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As a head of marketing, I get a lot of unsolicited emails. Because of the exploding marketing stack, and Gartner’s now well known prediction that CMOs will soon have more IT budget than CIOs, I sit in the crosshairs of thousands of eager software sellers. Many of the emails I get are really bad, and have about a zero percent chance of converting. Every day, I get more and more of them, the best of which are punchless, and the worst of which are downright annoying. I'm not here to shame the … [Read more...]

Working Forwards and Backwards: The Two Important Mindsets for Marketers

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Really effective marketers have mastered two modes of thinking – forwards and backwards. Following in the footsteps of your buyer is thinking forwards. Deriving your overall marketing goals from your revenue targets is thinking backwards. I’ve found that most marketers are not especially good at either because they spend their days spinning their wheels slogging through piles of marketing tasks. Decent marketers may have a forwards or backwards mindset. Great marketers do both. As I sat … [Read more...]

A Step by Step Guide to Building an LDR or SDR Team – Part 2 – Managing and Measuring

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If you followed the checklist from part one of this post, you now have a clear strategy for your sales and lead development efforts. You have decided on either SDRs or LDRs, or both; and you know what the objective of each is. You should have a clear understanding and agreement on who does what, and have determined what kind of people you are seeking to fill the roles. That’s a good start, but don’t let your efforts stall due to inattention. A common mistake is not actively managing these … [Read more...]

A Step by Step Guide to Building an LDR or SDR Team – Part 1 – Strategy and Structure

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Sales Development Reps (SDRs) and Lead Development Reps (SDRs) are not new. But they are a hot topic right now, especially in the SaaS and Cloud marketing circles I frequent. With all the buzz, I’m surprised how few people truly understand proper strategy and structure for these roles. Quite often, these teams underperform because the up-front thinking has not been done. In this two part series, I present a checklist for doing it right. I’ve worked with and set up several SDR and LDR teams … [Read more...]

Problem First, Not Product First: How to Hook Your Buyers Problem-Solving Content

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Sometimes you hear something and think, "I heard that five years ago. Ten years ago. How is that still a problem?" Now, I’m not talking about global warming or peace in the Middle East. No, I’m in marketing world here, and specifically, talking about the old saw “sell solutions, not products.” Marketers have been told to focus on solutions countless times. So why are marketers are still focusing on product? We marketers are human, after all, and the problem with adages like this is that … [Read more...]