I've covered quite a bit of ground these past twelve months. Here are five of my most popular posts -- durable lessons on marketing math, spending your budget wisely, building an LDR/SDR team, email marketing, and a little marketing lingo. Enjoy. Three Math Tricks Every SaaS CMO Should Know Time was when you just needed to be an idea guy to be a great CMO. When it came to academic strong suits, English was desirable, and maybe Art if you were really good. But marketing has changed. Numbers … [Read more...]
Teaching an Old Dog New Tricks: How to Transform into a SaaS Marketer
Can marketers change? Are we nonmillennials doomed to fade from the scene, our old ways weighing us down like a boat anchor? While it may be true that a leopard can’t change its spots, I don’t think it’s true that old-hand marketers are immutable. Old salts, perhaps, but not old dogs. Anyone can change course and become a successful SaaS marketer. I know this, because I made the switch. After a good ten years of marketing enterprise software, I had to change my stripes. I was happily … [Read more...]
A Step by Step Guide to Building an LDR or SDR Team – Part 2 – Managing and Measuring
If you followed the checklist from part one of this post, you now have a clear strategy for your sales and lead development efforts. You have decided on either SDRs or LDRs, or both; and you know what the objective of each is. You should have a clear understanding and agreement on who does what, and have determined what kind of people you are seeking to fill the roles. That’s a good start, but don’t let your efforts stall due to inattention. A common mistake is not actively managing these … [Read more...]
A Step by Step Guide to Building an LDR or SDR Team – Part 1 – Strategy and Structure
Sales Development Reps (SDRs) and Lead Development Reps (SDRs) are not new. But they are a hot topic right now, especially in the SaaS and Cloud marketing circles I frequent. With all the buzz, I’m surprised how few people truly understand proper strategy and structure for these roles. Quite often, these teams underperform because the up-front thinking has not been done. In this two part series, I present a checklist for doing it right. I’ve worked with and set up several SDR and LDR teams … [Read more...]
Three Ways to Goose Conversion and Fight Churn in SaaS
Another excerpt from my forthcoming SaaS Marketing Handbook - TM Nurturing Nurturing is the process of moving a lead closer to a sale through continued marketing. Nurturing is not unique to SaaS marketing, but it is especially important. Prospects in your database who are not yet ready to buy need to be “nurtured” until they are ready to buy. Email marketing is the most common form of nurturing. The trick is to understand what type of content is of interest, and how many times – touches – a … [Read more...]