I work in the software industry - SaaS specifically - and online customer acquisition is a hot topic these days. Getting prospective customers to use your software before talking to a sales person benefits both sides. Customers get to try out a product on their own terms and schedule. Salespeople can work more efficiently by talking only to those customers who are ready to buy. There are two models for acquiring customers this way: freemium and free trial. Freemium is a model where customers … [Read more...]