Last week, I had the pleasure of speaking at the 2015 MarketingProfs B2B Marketing Forum. Here's a condensed transcript with my slides of my talk, plus a link to the whole presentation at the bottom.  The Concept: Everyone here has had what I call a "diagnostic experience". You've gone to the doctor, brought your car to the shop, gone to a golf or tennis pro, you've sought out the advice of a professional to try and help you understand your problem and give you advice on how to fix it. You've … [Read more...]