I gave a talk a few months back at Products that Count, hosted at Airbnb in San Francisco. My talk was about adapting your marketing strategy based on the maturity of the market. The talk was well received, but it was my description of “the helper play” that drew the most attention. I don’t know who initially conceived the helper play, but I came to know if from a successful company in the cybersecurity market, Palo Alto Networks. The startup wanted in on the large firewall market. But in … [Read more...]
Be the Buyer Day: An Easy New Year’s Resolution
Every marketer knows they should know their customer, but few truly make the effort. It’s hard and takes commitment. Customers are busy and can be maddeningly difficult to get on the phone. A sales rep may not want someone from Marketing talking to their customer. Marketing teams can be so busy with internal meetings their existing workload that finding the time can be a chore. Like many New Year’s resolutions, putting the customer first is obvious, we know it’s good for us, and yet…Just like … [Read more...]